User-Support Channels
Email help-desk - support@jurisprotocol.com:
Write us an email if a transaction appears stuck, a balance looks wrong, or you simply need step-by-step guidance. Juris pledges a maximum two-business-day response time and usually replies much faster.
Discord - https://discord.gg/Rnf4GEuZBv:
The “#support-desk” room inside the official Discord server is staffed by core contributors and knowledgeable community members around the clock. Screenshots and transaction hashes are welcome; just remember to redact private data.
Telegram - https://t.me/jurisprotocol:
A lighter, mobile-first support line. Moderators post scam warnings, downtime notices and quick fixes for common wallet issues.
Whenever you contact us, state your wallet address, browser/wallet version, and a brief description of the problem. Clear context speeds up a solution.
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