Troubleshooting

Start with the transaction result and the affected position. A failed transaction, an unsubmitted wallet request and a successful transaction followed by stale interface data require different responses.

An action is unavailable or rejected

Symptom	What to check
Supply or borrow is blocked	Alpha access, per-transaction limits, rolling limits and market caps
Borrow amount is lower than expected	Available pool liquidity, utilization limit and simulated collateral ratio
Collateral withdrawal fails	The account’s ratio after withdrawal, other outstanding debt and asset balance
Lending withdrawal fails	Your lending position, idle pool balance and withdrawal limits
Wallet has tokens but cannot submit	Correct network, exact asset identity and enough gas

Refresh the market and position data, then check the reported limit or collateral requirement before retrying.

Balances changed unexpectedly

Interest settlement can use the shared stable reserve and then collateral. Review all margin accounts associated with the wallet and compare the transaction history with Stable balance.

Lending entitlement, withdrawn principal, claimable interest and wallet balance are different quantities. Likewise, a vault share balance does not describe how much inventory is immediately redeemable.

A vault request remains pending

Check the request’s fulfillment status, remaining shares and any partial payment. A request can remain pending while vault inventory is committed to bids. Read Liquidation Vault before submitting another request.

Collect useful details

For investigation, record the application, network, account or position identifier, public transaction hash, attempted amount and exact error. Never include a seed phrase or private key. If submission status is uncertain, inspect the public transaction record before retrying; otherwise a successful action may be submitted twice.